Good questions. Straight answers.

Yes. Every teardown piece starts as a genuine device that we take apart by hand, then lay out and frame. Each frame holds most of the device's original parts. No replicas, no printed images.

No. Once a device is disassembled and framed, it becomes a decorative art piece. Nothing inside is powered, and it can't be switched back on.

Most likely, and that's part of its story. The devices we frame are mostly 10 to 30 years old, so you may see surface scratches or a slightly cracked screen.

Unless the product page lets you choose an option, the exact unit and its color are selected at random.

Many of the devices we work with are vintage, and only a limited number still exist. They get harder to source with every piece we make, so a design's price rises by 10% each time 100 are sold.

It depends on the piece. Dimensions and any frame finish options are listed on each product page.

In our studio in Los Angeles, California. Every piece is built by hand there and ships from there.

Yes. We keep refining our existing pieces and developing new designs, step by step. Sign up for our emails to see new work first.

Keep it out of direct sunlight and away from humidity. To clean, wipe the glass with a soft, dry cloth. Never spray cleaner directly onto the frame.

Yes. We take made-to-order commissions, including pieces built from a device you send us, so the one in the frame is the one that was with you.

Pricing depends on the device and design. Tell us about your project and we'll send a quote. Shipping your device to us is at your own cost.

Sorry, not at the moment. Every mechanical camera has its own intricate structure and hundreds of small parts, and mastering a new model takes a great deal of time and cost. For now, our camera pieces are available in their existing designs only.

Absolutely. Any device, any design, any size. Visit Business clients to get started.

No. We don't sell digital files or share our design source files.

All major credit and debit cards, Apple Pay, Google Pay, PayPal and Venmo, plus pay-over-time options. Available methods depend on your country and device. Checkout is fully encrypted, and we never see or store your card number.

To most countries worldwide. Shipping is calculated automatically at checkout based on your address.

Within the US, orders ship free via USPS Ground Advantage, FedEx Ground or UPS Ground. Need it sooner? Overnight and 2-day delivery are available at additional cost.

Possibly. Shipping costs don't include import duties or taxes your country may charge; these are paid by the recipient.

When your parcel reaches your country, look out for a notice from your local post office or carrier. We can't take responsibility for parcels returned because duties weren't paid or the package wasn't collected.

Every frame is handmade and can be damaged if it's handled roughly in transit. If that happens, contact us within 7 days of delivery. It's usually an easy fix, we also accept exchanges, and we cover the shipping both ways.

Every piece is handmade and made to order, and each one takes a great deal of time to build by hand. For these reasons, as a rule we don't accept returns except in truly exceptional circumstances. If we do approve one, return shipping is paid by the customer and the refund goes back to your original payment method.

If there's a problem with how your piece was made, contact us within 7 days of delivery and keep the original packaging. We'll make it right with a repair or an exchange, at our shipping cost. See our full returns & exchanges policy.

Yes, within 24 hours of placing it. Contact us with your order number as soon as possible. After 24 hours, orders can no longer be cancelled.